I helped my friend set up his 5dimes account when he visited me last month, from creating account to depositing with money gram.  That was a hassle because of the super long name, misspelled name we were given.  After his deposit was finally credited, I asked the agent for a referral bonus.  "David" said he'd check into it and post it to my account.

Right.

A week later I did live chat and was told that "David" said I could have it a month later, not sooner, because my friend and I had used the same IP address.  Yes, we was at my home and we may have used each other's laptop that weekend, but he had since returned home 5 hrs away.

So, I called today, the day I'm supposed to get the referral bonus.  Some guy that sounds like a bouncer tells me that I can't call in for the bonus [the referrer], the new [referee] has to call.  I tried telling him what the notes said but he said no.

I then log on to live chat and speak to "Ian".  He said that I don't qualify becuase we share the same IP address.  I told him we may have initially during the first weekend, but not since.  He then said that we both have to have "constant action" and although I am a daily player, my friend was not and had only placed a few bets the last 3 days.  I again tried telling him that this was some new rule that he threw out to avoid paying a bonus and that I knew I was going to get hassled by getting unwritten rules thrown out after I was all but promised this would be a no-hassle bonus after 30 days.  Neither Dave nor Lisa, nor the phone agent I spoke to 5 minutes before I spoke to Ian mentioned anything about "constant action".

I filed a complaint with Sportsbookreview.com.  Don't think much will come out of it, but I am seriously considering withdrawing my money.  Let's see how easy that will be.

5 DIMES sucks!