Any thoughts on how to open these? I had a service update or some shit that didn't work, and I had to restore my computer back to factory specs. I put in a brand new 8GB usb drive, and it took about 210 hours to finish. I now plug in the usb drive, and try to open the files, and get a "Windows cannot open this file, File: Buckup.2.fbw". I have spent a week trying to get H.P. to help, but their online help is horrible. Any help out there would be appreciated, guys!!!!!!!!